Offer Customers a Highly Differentiated Buying and Delivery Experience
Home Delivery is all about “profitable choice” and an overall positive delivery experience serves as a foundation for higher customer loyalty. Descartes can help turn what has traditionally been a cost-focused activity into one that is a customer-facing competitive advantage. Enable your customers to pick the delivery times and service options they want during the order process, based on parameters that are good for your business. You’ll also gain greater control over delivery execution whether you operate your own delivery fleet or subcontract to third party carriers.
Differentiate customer service through flexible time-window choices for delivery
Increase revenue through premium delivery services or time windowschoices for delivery
Reduce costs by optimizing routes and steering consumers to optimal delivery times
Improve delivery execution through same day/next day scheduling
Enhance customer service with mobile-enabled proof of delivery and automated pre- and post-delivery notifications